Chapter 1. Introduction

The business continuity procedure described in this section applies in situations where the customs or commercial operators' computer system is not operational.
The application of the business continuity procedure is subject to a number of important general rules:

• The handling of transit operations under the NCTS and within the framework of the business continuity procedure will be considered two clearly differentiated procedures. Consequently, all transactions initiated and completed under the NCTS must be completed under the NCTS, while arrangements initiated under a business continuity procedure must be completed in accordance with the provisions governing the use of that procedure.
• When the decision is made to use the business continuity procedure, it is important to ensure that any declarations that were filed with the NCTS but were not processed further due to the computer system failure are cancelled.

1. V.1.1. General theoretical aspects and relevant legislation
2. V.1.2. Declaration of transit in case of business continuity procedure
3. V.1.3. Stamp used in case the business continuity procedure is applied
4. V.1.4. Temporary NCTS failure at customs of departure
5. V.1.5. Temporary failure of the computerized system used by the holder of the regime
6. V.1.6. Procedures
7. V.1.7. Specific national instructions (reserved)
8. V.1.8. Restricted access section for exclusive use by customs
9. V.1.9. Annexes