Electronic signature (certificate or DNIe) and Cl@ve PIN system - Technical help
Find out how to apply for and work with an electronic certificate, how to register in the Cl@ve system or how to identify yourself with the electronic DNI.
Electronic certificates
Get the digital certificate and identify yourself with it on our website
- Information and steps for obtaining an electronic certificate
- How to be accredited for obtaining an electronic certificate
- How to download or install your electronic certificate
- How to download the FNMT root certificate
- How to verify the status of an FNMT or electronic DNI certificate
- How to create a backup copy of your electronic certificate
- How to import a valid copy of your electronic certificate
- How to establish a password for using your electronic certificate
- Installation of the certificate on another computer or browser
- How to renew your electronic certificate
- How to cancel your electronic certificate
- How to eliminate a digital certificate
- How to suspend an electronic certificate
- Information on FNMT certificates for an individual (AC FNMT Users)
- Information on new representative certificates (FNMT)
- Electronic certificates for minors
- Electronic certificates on Android mobiles
- Electronic certificates on iOS mobiles
- Error 403, SSL connection error, The page cannot be shown or Secure connection failed when accessing or signing a procedure on the internet
- Possible errors when using the electronic certificate
Cl@ve PIN - Technical assistance
Learn how the Cl@ve PIN system works
- General information on the Cl@ve PIN identification system
- How to carry out electronic procedures over the internet with Cl@ve PIN
- How to request the invitation letter to register in Cl@ve
- How to register for Cl@ve PIN
- I am already registered.How do I obtain the PIN code?
- How to modify details or cancel the Cl@ve service
- How to recover the activation code for Permanent Cl@ve
- Cl@ve PIN mobile app
- When does the Cl@ve PIN expire?
- Messages related to Cl@ve
Electronic DNIElectronic DNI
Check and configure your electronic DNI to identify yourself with it.
- General questions regarding the electronic DNIElectronic DNI
- Technical tests for the performance of the DNIe
- Errors related to using the DNIe
Cryptographic or smart cards
Information on electronic certificates on cryptographic cards
Types of identification available for electronic transactions
Discover the options available to identify yourself in our e-Office.