Remote support tools - Technical assistance
In addition to following the instructions of the agent that is dealing with your enquiry, we recommend that you consult the following considerations regarding the tool, where you will also find links to download the application for each operating system.
Technical support downloads
The agent may offer you the possibility to use a remote support tool in order to speed up the resolution of the query. From this page you can download the necessary components and files.
Usage considerations
- Prior considerations for using the remote support tool for Zoom on Windows
- Prior considerations for using the remote support tool for Zoom on Mac
- Prior considerations for using the remote support tool for Zoom on Linux
- Prior considerations for using the remote support tool for Zoom on Android
- Prior considerations for using the remote support tool for Zoom on IOS
Contact us
For assistance with computer incidents or support on computer technical issues, contact us through the following link: