Renta - Technical assistance
All the information you need to file your income tax return via the internet
Contact us
For assistance with computer incidents or support on computer technical issues, contact us through the following link:
How to get the reference number of your Income Tax file
- How to obtain the reference number for the Income Tax return with box 505 for the 2023 tax year
- How to obtain the reference of the Income Tax file with Cl@ve
- How to obtain the reference of the Income Tax file with a certificate
- How to obtain the reference number of the Income Tax file in offices by appointment
Renta WEB Processing of the draft or income tax return
- How to obtain a draft or tax return on Renta WEB with a certificate
- How to obtain the draft or declaration in Renta WEB with Cl@ve
- How to obtain a draft or tax return on Renta WEB with reference number
- How to file a draft or tax return through the Renta WEB with certificate
- How to submit a draft or declaration using Renta WEB with Cl@ve
- How to file a draft or tax return via Renta WEB with reference
- How to file a draft or return through Renta DIRECTA
- How to file a tax return using Renta WEB with a Bank or Savings Bank payment document
- Renta Web Open
- Renta WEB service through empowerment
- Renta WEB service for social collaborators
- What to do if you have questions when completing the declaration in Renta WEB
- How to indicate the tax assignment in Renta WEB
- How to modify a previously filed return (Correcting self-assessment - Change of option)
- How to ratify the tax domicile
- How to file a Renta tax return by file generated with an assistance program
How to block access with the tax return box figure or reference number and/or tax data
APP-AEAT: Income Services
- Technical requirements for using the AEAT APP
- User management in the AEAT APP
- Filing a tax return in one click
- Income Management offered by APP-AEAT
- Mobile device management by NIF
Consultation of dossier and status of procedure and tax data
- Consult tax data online
- Check the processing status of an Income Tax refund
- How to modify the IBAN code after filing the return
- How to request a deferral or compensation after filing the Income Tax return
How to obtain a copy of the Income tax return filed
- How to obtain a copy of your tax return filed the previous year
- How to obtain a copy of your tax return filed
Securities Portfolio Help Desk
- Securities Portfolio: How the Help Desk Works
- Securities Portfolio for partners
- Technical incidents Securities portfolio
Income Quote
Common examples of data modification or introduction in Renta WEB
Request for refund to mutualists
Help in the event of error in logging in and viewing Renta WEB
- Information on the box from the previous year’s Renta return
- Box 505 incorrect: "Box amount does not match the amount we have in our database"
- "The bank account does not appear in our database" when requesting the reference number
- Incorrect reference message
- The "Modify submitted declaration" button does not appear
- "Session has expired" or loop reference ID
- When printing tax data, it comes out cut off or misplaced