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Box 505 incorrect:"Box amount does not match the amount we have in our database"

If when you enter the information in box 505 of Renta 2021 the system shows the error "Amount in the box does not match the amount we have in our database", check the information in the help "Information on the box of the previous year's income tax return".

Amount box

If an error appears regarding the format of the box, remember that in the field assigned to box 505 you must state the full number without signs, separated by a full stop (.) for decimals, for example 12587.23.

If you cannot obtain the reference number using box 505 of the 2021 Income Tax return, you can:

  • Register in the Cl@ve system.You can do this online in a videocall or by requesting a letter of invitation to the system.After receiving it, on the Tax Agency e-Office you have the option to register by indicating the CSV provided in the letter.
  • Obtain an electronic certificate through a certifying entity or use an electronic DNI with card reader.