What to do if you have questions when completing the declaration in Renta WEB

The first time you access Renta WEB to prepare your tax return, the "Identification Data" screen will appear so you can verify and complete it, if necessary. Information regarding marital status and NIF of the spouses cannot be modified later. If you need to modify this information, you will have to register a new declaration when you access the "Renta WEB" service again.

If additional information of some kind is required to transfer tax data, a notice will be displayed indicating this and the transferable data screen will show additional information.

If there are tax data that could not be incorporated due to lack of information or for another reason, a notice will be displayed specifying the sections in which the data that has not been transferred must be entered.

If you do not need to enter additional information to transfer other tax data not initially included in the declaration, you will directly access the " Declaration Summary ", where you can check the result of your declarations, according to the initial data that has been entered. 

Check the result of the declaration for each calculated modality and if you are satisfied with the result, you can submit it from this same window. If, on the other hand, you want to add more data or make a check or modification, you can do so using the " Declaration sections " button or access the different sections from the numerical hyperlinks of each concept in the "Declaration summary". 

In the top options bar, you have two help buttons that can be useful when resolving queries related to completing or submitting the declaration. The " Help " button with the presentation help manual and the camera icon that links to the videos Renta WEB tutorials published.

From the " View tax data" button you can review the data included and not included in the declaration.

To continue working with your statement, you can use the arrow commands to navigate between pages, these will be enabled once you click on " Show options" .

You also have the option " Search box ", which is located in the "magnifying glass" icon, which will help you locate a specific box or a concept in the declaration. Search by "Box number" or "Concept", select from the results obtained and click "Go to page".

If you have any questions about where to enter a deduction, a specific income or any other data, you have the following help services available:

1. The Virtual Income Tax Assistant, a tool from which you can ask your own questions, which will be answered in a personalized way and if you need additional information you can access the Income Tax Informer that will allow you to select between different options until you get the answer you need, or the chat attended by specialists from the Comprehensive Digital Administration.
2. The Basic Tax Information telephone service is available on 91 554 87 70 (also accessible via 901 33 55 33), with hours from Monday to Friday, from 9 a.m. to 7 p.m. (until 3 p.m. in August).
3. Check out the manuals, brochures and help videos prepared for the 2023 Income Tax campaign.
4. Request an appointment for telephone or in-office assistance so we can help you file your return.