User management in the APP-AEAT

All users and notices of the APP are securely stored on the AEAT servers. You can change your mobile device and install the APP again and easily recover the list of users and news and personal notices that you had on your previous device.

The wallet holder can register his wallet with an electronic certificate (Android and iOS systems), with DNIe (Android system) or with Cl@ve , if you are registered in the system.

Identify the wallet holder and activate the device

If when you open the application you already have a user identified with the reference from the previous exercise, it will give you the option to renew it automatically.

If you open the application for the first time and there is no user added, access the "Users" menu at the bottom and identify the wallet holder.

Identification of the owner with Cl@ve

Indicates the DNI / NIE , the required verification data (validity date, date of issue for DNI permanent or support number for NIE ) and press "CONTINUE". Under the box "Date of DNI " or "Support number", you have help to locate the contrast information on the identity document.

You will obtain a verification code or PIN via SMS that will serve to identify the wallet holder and activate the device.

• If you have the APP Cl@ve installed, open it and confirm the verification code, you must confirm it twice. Once the verification code has been confirmed through the APP Cl@ve return to the APP- AEAT and the activation of the device will have advanced to the next screen leaving the user identified as the owner of the user portfolio showing their reference number for Income procedures. The device is activated.

  

• If you do not have the APP Cl@ve installed, wait 60 seconds, after this time press "ACTIVATE WITH Cl@ve PIN BY SMS" and an SMS with the PIN will be sent to the mobile phone you have registered in the system. Check your messaging inbox and enter the PIN in the corresponding box, then press "ACTIVATE DEVICE".

  

  The user is identified as the owner of the user portfolio and obtains their reference number for Income procedures. The device is activated.

  

Identification of the holder with electronic software certificate

You can select this option if you already have a software electronic certificate on your device. If you do not have it on your device but you have a valid copy, import it to register in the user wallet with an electronic certificate. Click on "ACTIVATE WITH ELECTRONIC CERTIFICATE".

Next, press "ADD CERTIFICATE" and look for it in the "Downloads" section or where you saved it.

It will ask you for the certificate backup password; After indicating it, press "INSTALL CERTIFICATE". The user is identified as the owner of the user portfolio and obtains their reference number for Income procedures. The device is activated.

Identification of the holder with electronic DNI

To access you will need an electronic DNI and a device with NFC technology (Android system). Press "ACTIVATE WITH ELECTRONIC DNI ".

Press "CONTINUE" and enter the CAN (card access number) which is located in the lower right corner of the front of the DNIe and which, generally, has 6 digits. Then press "READ DNIE ".

Bring the electronic DNI close to the mobile device to start reading and do not remove it until the process is complete. We suggest that you place the DNIe on a still surface with the mobile phone resting on top of it, moving it slowly until it tells you that it is reading the DNIe . From that moment on, the device should not be moved.

Enter the password for DNIe and press "ACCEPT".

The user is identified as the owner of the user portfolio and obtains their reference number for Income procedures. The device is activated.

Add other users

You can add other users to the wallet by identifying them with the electronic software certificate of the user you want to add (Android and iOS systems), with DNI electronic on devices that have NFC technology ##2##(Android system), with Cl@ve and with its reference. Press "Add user" and follow the same steps indicated for the titular user.

Note: If the user is not registered in Cl@ve the link to the registration will be offered so that they can obtain the reference with Cl@ve .

If you are going to add another user, identifying them with their reference, write the DNI / NIE and the required verification information (validity date, issue date for permanent DNI or support number for NIE ) and press "CONTINUE".

Enter the reference number and press "IDENTIFY ME" or press "I DO NOT HAVE A REFERENCE" to obtain it with Cl@ve , with box/ IBAN or with certificate or DNI electronic.

The user will be identified and added to the user portfolio. The maximum number of people identified in the application will be 20.

Renew reference

If when adding a user the reference from the previous year is indicated, a message will appear indicating that the reference has expired and the option to renew it will be offered, providing the verification information of DNI or NIE .

User management and personal area

In the "Users" box you can check the users identified in the user portfolio. If there is an active user, access to "MANAGE MY USER", "MY CENSUS DATA", "MY NOTIFICATIONS" and "MY PENDING SIGNATURES" will be displayed. From "MANAGE MY USER", you can deactivate it from the device and log out.

Press "LOG IN" on a specific user to access the APP services with that user.

In the "Personal area" section, you can also find out the reference and the options available for the active user: "MANAGE MY USER", "MY CENSUS DATA", "MY NOTIFICATIONS" and "MY PENDING SIGNATURES".

Note: If there is a spouse for the identified user, the possibility will also be given to identify him or her in order to calculate the joint income tax return. However, you can choose not to identify it and calculate only the individual declaration.