User management in the APP-AEAT

All APP users and alerts are securely stored on the servers of the AEAT.You will be able to change your mobile device and install the APP again and easily recover the list of users and notifications of news and personal information that you had on your previous device.

The wallet holder can register their wallet with an electronic certificate (Android and iOS systems), with DNIe (Android system) or with Cl@ve, if they are registered in the system.

Identify the portfolio holder and activate the device.

If when you open the application you already have a user identified with the previous year's reference, it will give you the option to renew it automatically.

If you open the application for the first time and no user has been added, go to the "Users" menu at the bottom and identify the wallet holder.

Identification of the holder by means of Cl@ve PIN

Enter DNI/NIE, the required check data (validity date, date of issue for DNI permanent or support number for NIE) and click "CONTINUE".Under the box "Date of DNI" or "Support No.", you have a help to locate the contrast data in the identity document.

You will get a PIN code which will be used to identify the portfolio holder and to activate the device.

You will be able to view the PIN requested through the Cl@ve PIN APP.If you do not have the Cl@ve PIN APP installed or activated, after 60 seconds you can press the button "RE-TRY SEND PIN BY SMS".

Once you have obtained the PIN via the Cl@ve PIN APP or via SMS, enter it in the corresponding field and click on "ACTIVATE DEVICE".

The user is identified as the holder of the user portfolio and obtains his or her reference number for Renta procedures.The device is activated.

Identification of the holder with electronic certificate software

You can select this option if you already have an electronic certificate software on your device.If you do not have it on your device but you have a valid copy, import it to register in the user portfolio with an electronic certificate.Click on the button "ACTIVATE WITH CERTIFICATE OR DNIE" and in the following window click on "SOFTWARE CERTIFICATE".

Then click on "ADD CERTIFICATE" and look for it in the "Downloads" section or wherever you saved it.

It will ask you for the backup password of the certificate;after indicating it, click on "INSTALL CERTIFICATE".The user is identified as the holder of the user portfolio and obtains his or her reference number for Renta procedures.The device is activated.

Identification of the holder with DNI electronic

In order to access you will need an electronic ID card and a device with NFC technology (Android system).Click on "ACTIVATE WITH CERTIFICATE OR DNIE" and in the next window check "NFC DEL DNIE".

Press "CONTINUE" and enter the CAN (card access number) which is located in the bottom right-hand corner of the front of DNIand is usually 6 digits long.

Bring the electronic DNI close to the mobile device to start reading and do not remove it until the process has been completed.We suggest that you place the DNIe on an immobile surface with the mobile phone resting on it, moving it slowly until it indicates that it is reading the DNIe.From that moment on, the device must not be moved.

Enter the password of DNIe and click "ACCEPT".

The user is identified as the holder of the user portfolio and obtains his or her reference number for Renta procedures.The device is activated.

Add other users

You can add other users to the wallet by identifying them with the electronic software certificate of the user you wish to add (Android and iOS systems), with DNI electronic DNI on devices with NFC technology (Android system), with Cl@ve PIN and with their reference.Click on "Add user" and follow the same steps as indicated for the user.

Note: If the user is not registered in Cl@ve, the link to registration will be offered so that they can obtain the reference with Cl@ve PIN.

If you are going to add another user identifying him/her with his/her reference, write the DNI/NIE and the required contrast data (validity date, date of issue for DNI permanent or support number for NIE) and click "CONTINUE".

Indicate the reference number and click on "IDENTIFY ME" or click on "NO REFERENCE" to obtain it with Cl@ve PIN, with box/IBAN or with certificate or DNI electronic.

The user will be identified and added to the user portfolio.The maximum number of persons identified in the application shall be 20.

Renew reference

If, when adding a user, the reference of the previous year is indicated, a message will appear indicating that the reference has expired and the option to renew it will be offered, providing the contrast data of DNI or NIE.

User management and Personal Area

In the "Users" box you can check the users identified in the user portfolio.If there is an active user, from "MANAGE USER", you can deactivate them from the device and log them out.In addition, you have access to "NOTIFICATIONS" from where you can access the summary of unread notifications and communications (Appearance at Headquarters) and access the consultation of notifications and communications.

Click "LOG IN" on a specific user to access the APP services with that user.

In the "Personal area" section, you can find out the reference and the options available for the active user:"MANAGE USER" and access to "NOTIFICATIONS".

Note: If there is a spouse for the identified user, it will be possible to identify him/her as well in order to be able to calculate the joint declaration.However, you can choose not to identify him/her and only calculate the individual declaration.