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"The bank account does not appear in our database" when requesting the reference number

If you did not file the tax return in the previous year or the amount in box 505 of Renta 2021 is zero (0.00), it is essential that we identify you with the last 5 digits of the code IBAN of a bank account of which your bank will inform us that you are the holder.

The system will automatically detect by your NIF/NIE if this is your situation and will ask you for the last 5 digits of your IBAN:

Iban titular

If the account you provide has not been stated by the Bank in its annual informative statement, you will not be able to request the reference number by internet.In this case, consult the entity itself so that it can inform the Tax Agency of the data.

The following alternatives are available:

  • Registration in the Cl@ve system.
  • Request an electronic certificate to carry out procedures online that require identification.You will need to prove your identity at the registry offices.