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"The bank account does not appear in our database" when requesting the reference number

If you did not file a tax return in the previous year or the amount in box 505 of Income Tax 2022 is zero (0.00), it is essential that we identify you with the last 5 digits of the code IBAN of a bank account of which your Bank has informed us that you are the owner.

The system will automatically detect from your NIF / NIE if this is your situation and will ask you for the last 5 digits of your IBAN :

Iban holder

If the account you provide us has not been reported by the Bank in its annual information declaration, you will not be able to request the reference number online using this method. In that case, consult with the entity itself so that it reports the data to the AEAT .

The alternatives in this case are:

  • Register at Cl@ve . You can do this online via video call or by requesting an invitation letter from the system. After receiving it, from the Electronic Headquarters of the AEAT you have the option to register by indicating the CSV provided in the letter.
  • Request an electronic certificate to carry out online procedures that require identification. It will be necessary to prove your identity at registration offices.