Mobile device management by NIF
User management from the APP-AEAT is carried out from the "Users" option at the bottom of the screen.
The first level of this menu allows, among other actions, to view all the people identified in the APP-AEAT, up to a maximum of 20, check which is the active user, log in to become an active user, add a new user identifying him/her with reference, Cl@ve PIN, electronic certificate software (Android and iOS systems) and DNIe (Android system);delete a user and deactivate the device.
To register a new user on the device, all you have to do is click on the "ADD USER" option and identify the taxpayer with Cl@ve PIN, with electronic certificate software (Android and iOS systems), with DNIe (Android system) or with a valid reference (you can obtain it at that moment from the APP-AEAT with box 505 or with IBAN, or Cl@ve PIN or enter it if you have obtained it previously).
If there were already one or more users activated on the device, from "Users" you can access "Settings" identified by the cogwheel icon at the top to change the user's active device and delete the list of users and warnings by pressing "DEACTIVATE DEVICE".
Through the option "MANAGE MY USER (WEB)" you will connect to the electronic office to manage the user's active device and the list of users and notifications.Once on the website you will need to have an electronic certificate or Cl@ve PIN to manage the user.
In the "MORE INFORMATION" button you will find the APP-AEAT help related to user management.
The "Personal area" section, identified by the icon of a silhouette of a person at the top of the APP-AEAT, if you go to the "Manage" menu, also allows you to manage the active user.
When you click on it, it will show you the name and DNI/NIE of the active user, the reference number, as well as the options:"USER MANAGEMENT", "NOTIFICATIONS" of the active user consulted.
Click on "MANAGE USER" to display all the devices on which this user is registered.If you wish to remove this user from the device, press "DEACTIVATE DEVICE", with this action, the user information and warnings will be deleted from the device, but you will be able to recover them in any device by logging in again.
Another alternative is to use the option "Manage my mobile application user", available on the Renta WEB services portal on the WEB page.In this case you will have to identify yourself with an electronic certificate or DNI, Cl@ve PIN or reference.
When you click on this button, the user identified in the APP-AEAT will be displayed, along with two options "Manage users" of the mobile devices and users who have identified the user and "Delete user".
Click on "Manage users" and identify yourself using an electronic certificate or Cl@ve PIN.
The following window will show the owner user and the rest of the users identified in the active device with the different options available depending on the user with which they are accessing.
This management can also be accessed from the menu at the top under "All operations", "Other services", "Notifications", "Subscription to information notices from AEAT and management of users identified in the mobile application", "Management of user identified in the mobile application".