Technical checks for the operation of the electronic DNI
Skip information indexTechnical checks of the electronic DNI with Mozilla Firefox and Windows
The use of the electronic DNI is valid for telematic procedures. To use it, it is necessary to have certain hardware and software elements that allow access to the card chip and, therefore, the use of the certificates contained therein.
When accessing an option on the web page that requires an electronic certificate, the browser must request the PIN and then display the certificate store to be able to choose the appropriate one (authentication or signature). If this does not happen, it is because the browser or the DNIe are not correctly configured.
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To use the DNIe it is necessary to have a card reader that complies with the ISO-7816 and API PC/SC standards, that is correctly connected to the computer and that the operating system recognizes it correctly. On Windows systems, the message "This device has been installed successfully and is ready to use" appears. You must follow the reader manufacturer's instructions for installing the drivers.
In addition, it is necessary to install the appropriate software depending on the operating system used. It can be obtained from the download area of the official website of the electronic DNI of the Ministry of the Interior at www.dnielectronico.es/descargas. Once the software has been downloaded, the CRYPTOGRAPHIC MODULE DNIe appropriate to the operating system (32-bit or 64-bit) must be installed.
Select "Save file" and, once downloaded, look for the file in the "Downloads" option of the browser or in the folder where the downloads are saved to execute it.
In the event that an older version of the cryptographic module is detected, it is advisable to use the "Repair" option of the wizard.
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With the DNIe in the card reader, check if the Mozilla Firefox browser is recognizing the DNIe . Access the 'Tools' menu or the icon with three horizontal bars, 'Adjustments', 'Privacy and security', and search for 'Certificates' under 'Security'. On the "Security Devices" button, if the software is installed correctly, the " Electronic DNI " module will appear in the "Security Modules and Devices" list.
To ensure that Mozilla Firefox detects and accesses the certificates contained in the DNIe , we recommend logging in before entering the corresponding procedure page. To do this, select the electronic DNI module and click on "Login". Enter the password or PIN and, if everything is correct, the text "Session started" will appear in the "Value" column.
If the module has not been loaded, perform the manual download of the "Single Module" by clicking "Load"; write " DNIe " in the "Module name" box and click "Browse".
From the selection window look for the file called DNIe _P11.dll located in the path "X:\Windows\System32\ " , select it and click "Open".
The file name will appear in the "Module File" box, click "OK".
Check that the added module appears in the devices table. Press "Sign in."
If you receive the error "The module could not be added" and the version of Firefox is 64-bit, it is recommended to uninstall that version of Firefox and replace it with 32-bit Firefox. To do this, go to https://www.mozilla.org/en-US/firefox/all/ and download the 32-bit version with the corresponding language. Some incompatibilities have been detected when maintaining the two versions, so only the 32-bit version should be left installed. To avoid confusion, modify the download path of the 32-bit version even though you have selected it on the Firefox download website.
If you have been able to follow these steps and view the certificate in the "Your certificates" tab, it means that the DNIe software and the root certificate for Firefox are correctly installed.
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After verifying that the DNIe is correctly installed, it is necessary to verify that it works correctly. Access the page "http://www.dnielectronico.es/" of the electronic DNI . In the menu located on the left side, click on "How to use the DNI ", "Verify that it works".
The verification of the certificates can be done from the "@FIRMA - validator"
VALIDe " or from " FNMT ". Click on the link to validate the FNMT .Enter the PIN and select the authentication certificate. A window will appear again to enter the PIN.
As a result of this verification, a page will appear indicating, if everything is correct, "Your DNIe has just been verified. You are in possession of an Active Authentication Certificate.
If, even after entering the PIN correctly, the screen does not advance or a "Page cannot be displayed" message appears, it is likely that the PIN is blocked.
If it appears active, it has been verified that the authentication certificate is valid, now it will be necessary to also verify the signature. To do this, you can carry out any procedure at the Electronic Headquarters of the AEAT that requires an electronic signature, for example, obtaining a tax certification.
As long as the validation (authentication and signing) is not carried out satisfactorily, the DNIe will not work on our website.