General information on the Cl@ve PIN identification system
Cl@ve PIN is part of the common platform Cl@ve for the identification, authentication and electronic signature of the citizen before State Administration bodies that are integrated in it.
Cl@ve PIN is an identification system for carrying out procedures over the Internet based on agreed keys that are valid for a limited period of time and can be renewed whenever necessary.It involves the use of a code given by the application or chosen by the user and a PIN communicated via SMS or displayed on the app Cl@ve PIN.
To identify yourself with Cl@ve PIN you must first register in the system Cl@ve.
Registration can be done in person at the registry offices, requesting an appointment beforehand, or by Internet from the options of the Registry portal Cl@ve of the Headquarters.
If you have an electronic certificate or DNIe you can register directly from the link "Register at Cl@ve with certificate or DNI electronic" or you can request that a letter of invitation be sent to your tax address to register with your identification details and the CSV of the letter, from the option "Register at Cl@ve".It is also possible to register online by video call, using the same link.
Note: You can only provide one mobile phone number per user.
Registration via CSV or video call
To obtain the secure verification code (CSV) that allows you to register in the Cl@ve system, it is necessary to request the invitation letter to be sent by post from the option "Register in Cl@ve".
From the same service you can also register via video call.
Once you have received the letter at your home address, go to the same option in the E-Office to provide the CSV, together with your DNI or NIE and the required contrast data depending on the type of identity document (date of validity, date of issue or support number).You must also provide a telephone number and, optionally, an e-mail address.
Registration with digital signature (certificate or electronic DNI).
If you have an electronic certificate or DNIe you can register immediately in the Cl@ve system from the option "Register in Cl@ve with certificate or DNI electronic".
Provide your DNI/NIE, the date of validity, issue or support number, mobile phone number and an optional email address.
If you install the app Cl@ve PIN you will also be able to start the registration procedure at Cl@ve from there.
You can register in person in one of the registration offices linked to the system.If you wish to visit an office of the AEAT, you must first make an appointment by calling 901 200 351 / 91 290 13 40 or from the "Appointment" section of the Tax Agency website.
Identification with Cl@ve
After registering in the system Cl@ve, you will be able to carry out any procedure that allows identification with Cl@ve PIN.When you access this formality, the first piece of information requested is the identity document and, depending on this, the contrast information.You will then receive the PIN on the app or via SMS.