How to modify details or cancel the Cl@ve service
Skip information indexHow to give up the Cl@ve service
At the E-Office you have the procedure for waiving the Cl@ve certificate or electronic DNI.
To access this procedure in the website's E-Office, go to "Digital identification," on the home page, and click on "Cl@ve," then click "Renunciar a Cl@ve."
Choose the certificate with which you will access the procedure.
The details associated with the Cl@ve service, the DNI or NIE, full name, mobile phone number and email address (if any) will be displayed. Carefully read the terms and conditions of the waiver and mark the box "The conditions have been read and accepted." Then, click "Send."
Once you have given up the service, your details will be displayed again and the "View Pdf" button will be displayed so that you can download the supporting document for the waiver.
Also from the app for Cl@ve mobile devices, in the "Gestiones" category in the menu at the bottom, "My data in Cl@ve," Renunciar a Cl@ve. " This procedure requires having a software electronic certificate or NFC technology installed on the device for using DNIe on Android mobile devices.