How to modify data or cancel the Cl@ve service

Manage my active device with the Cl@ve APP

The service " Manage my active device with the mobile application Cl@ve " allows you to view and deactivate the mobile device on which the APP Cl@ve is activated with your DNI / NIE .

Note: You can also deactivate the device from the "Management" section of the APP Cl@ve .

Access is enabled with both Cl@ve and with a certificate or electronic DNI .

After identification, the page displays the brand and model of the mobile device active in the APP Cl@ve for the user who has logged in.

On this device you will receive the verification codes and PINs that you request when accessing electronic procedures. If correct, press "CLOSE" . If you do not wish to have this device activated, press "DEACTIVATE DEVICE" and confirm it in the subsequent notice.

The device is disabled for the APP Cl@ve .

Note: The user remains registered in the Cl@ve system and can continue to identify himself with Cl@ve in electronic procedures. If you do not have any active device with the APP Cl@ve , the verification codes or PINs requested when accessing a procedure will be received by SMS .

Activation is done from the APP Cl@ve on the mobile device you wish to activate.