Online request for prior appointment

There are four steps to request an appointment through the electronic office:

PASO 1.For whom

If you are making the appointment for yourself, select the option "The appointment is for me".The appointment request does not require any specific identification system.Simply enter your NIF, name and surname and click "Next".

If the appointment is for a third party, select the option "Appointment is for another person or company".In this case, you must indicate the details of the person or company for whom the appointment is being made and the details of the person who will attend on their behalf.

PASO 2.For what

If you have received a notification or communication from the Tax Agency for which you wish to make an appointment, select the option "I have received a letter" and provide the 16-character Secure Verification Code that appears at the bottom of the letter.

If when requesting an appointment with CSV the procedure is not available, a message will be displayed indicating this situation and, in this case, you must select the corresponding service.

If you do not have CSV or the service is not available with CSV, check "Other management" and choose directly the service among those available in the list.

The services are shown grouped into categories.Choose the service you need to go to.Once selected, you will see that, in the box on the right-hand side, the service for which you are requesting an appointment is included along with your details.Click "Next" to continue.

PASO 3.Appointment selection

Choose the Tax Agency office you wish to go to.To do so, select the province from the drop-down menu or enter the postcode.

In addition to the possibility of selecting an appointment to go in person to an office of the AEAT depending on the service requested, you may be offered the possibility of choosing an appointment for a specialist to contact you by telephone, or the possibility of immediate attention by video call (for example, in the case of Cl@ve registration).

Tick the option you prefer and click on the date and time.A pop-up window will open with the available days and time slots.

If you are not interested in the appointments suggested by the application, you can filter by province or postcode, date and time to locate other available appointment options.Click on the "Filters" drop-down, select your search criteria and click on "Apply".

To choose the date and time slot, click on the "Select" button corresponding to the chosen option.The button will change colour to "Selected" and the chosen data will be added in the box on the right margin next to your data.Click "Confirm appointment" to continue.

PASO 4.Confirmation

Finally, you must provide and confirm a telephone number (foreign numbers are accepted).It is important to provide a valid email address as you will be sent an email with the details of your appointment from which you can manage it (modify and cancel), if necessary.Click on "Confirm".

A message informing that the appointment has been successfully confirmed and the appointment summary will be displayed:type of appointment (face-to-face, telephone), date and time, place, details of the person or company, service requested and information about the documentation you will need to bring to the appointment.

Once confirmed, you will receive an email at the address you have indicated.Keep this email address as it will allow you to manage your appointment in case you need to change or cancel it.

It is also possible to change or cancel the appointment by going back to the appointment request and clicking on the link "Do you already have an appointment?You can cancel or change your appointment".

To do so, you will need to identify yourself with Cl@ve PIN or with an electronic certificate or DNI .

The list of appointments you have made will then be displayed.Press "Modify" to change the place or date of the appointment, or "Cancel" to delete it completely.