Online request for prior appointment

Requesting an appointment through the electronic office consists of four steps: 

STEP 1. For whom

If the procedure you are going to carry out is for you, select the option "The appointment is for me". Requesting an appointment does not require any specific identification system. Simply indicate your NIF , first and last name and click "Next".

If the appointment is for a third party, select the "The appointment is for another person or company" option. In this case, you must indicate the details of the person or company for whom the appointment is and the details of the person who will attend on their behalf.

STEP 2. So that

In the event that you have received a notification or communication from the Tax Agency, for whose management you wish to request an appointment, select the option "I have received a letter" and provide the 16-character Secure Verification Code that appears at the bottom of the letter. . 

If when requesting an appointment with CSV the procedure is not available, a message will be displayed indicating this situation and, in that case, you must select the corresponding service.

If you do not have CSV or the service is not available with CSV , check "Other procedures" and directly choose the service from those available in the list .

The services are shown grouped into categories. Choose the service you need to go to. Once selected you will see that, in the box located on the right side, the service for which you are requesting the appointment is included along with your information. Press "Next" to continue.

STEP 3. Appointment selection

Choose the Tax Agency office you want to go to. To do this, select the province from the drop-down menu or enter the zip code.

In addition to the possibility of selecting an appointment to go in person to an office of the AEAT depending on the service requested, you may be offered the possibility of choosing an appointment for a specialist to contact you. telephone contact with you, or the possibility of immediate attention via video call (for example, in the case of registration at Cl@ve ).

Mark the option you prefer and click on the date and time. A pop-up window will open with the available days and time slots. 

If you are not interested in the appointments suggested by the application, you can filter by province or zip code, date and time to locate other available appointment options. Press the "Filters" drop-down menu, mark your search criteria and click "Apply."

To choose the date and time slot, click on the "Select" button corresponding to the chosen option. The button will change color and become "Selected" and the chosen data will be added to the box on the right side next to your data. Press "Confirm appointment" to continue.

STEP 4. Confirmation

Finally, you must provide and confirm a telephone number (foreign numbers are accepted). It is important to indicate a valid email address since an email will be sent to you with the details of your appointment from which you can manage it (modify and cancel), if necessary. Click on "Confirm".

A message will be displayed informing you that the appointment has been confirmed correctly and its summary: type of appointment (in person, telephone), date and time, place, information about the person or company, service requested and information about the documentation that you must bring to the appointment.

Once confirmed, you will receive an email at the address you have indicated. Keep this email as it will allow you to manage your appointment in case you need to modify or cancel it.

It is also possible to modify or cancel the appointment by accessing the appointment request again and clicking on the link "Do you already have an appointment?" You can cancel or modify your appointment.

To do this, you will need to identify yourself with Cl@ve or with an electronic certificate or DNI .

Next, the list of appointments you have made will be shown. Press "Modify" to change the location or date of the appointment, or "Cancel" to delete it completely.