Online request for prior appointment
The appointment request does not require any specific identification system.Enter your NIF, surname and first name, and click "Send".
If you have received a communication from the Tax Agency for which you wish to make an appointment, you must provide the CSV of said communication in the section "Appointment to attend to a communication or notification".The CSV is the 16-character Secure Verification Code that appears in the footer of the communication.
If when requesting an appointment with CSV the procedure is not available, a message will appear indicating this situation and, therefore, you should use the drop-down menus at the bottom.
If you do not have CSV or the service is not available with CSV, select directly the procedure or service for which you are requesting the appointment.
The services are shown grouped into categories.If you have doubts about which one to select, place the cursor over the question mark icon for further information on each one.
In this first step you must also provide a telephone number so that the Tax Agency can contact you, if necessary;You can also request that an appointment reminder be sent to you at the same time, either by SMS to the mobile phone number indicated or by e-mail.Lastly, click "Request Appointment".
Then, select the Tax Agency office you wish to attend.Depending on the procedure selected, you can choose between an office serving your tax domicile, an office serving a specific postcode or an office in a specific province.Tick an option and press "Submit" to continue with the application.
Then select the date of the appointment.Check the service schedule for that office and choose a day from those available with a link in the calendar.In addition, depending on the dates opened by the selected office, you can also choose from those available in the following month.
The available hours for the selected day are shown at the bottom, also in blue as a link.Choose the time slot you are interested in.
The selected time slot will then be shaded and, if the data is correct, the button "Confirm Appointment on the selected day and time slot" will be clicked.
A message will be displayed showing that appointment was requested correctly, as well as the location and the details.Review the information on the documentation you will have to provide.
Should you wish to change or cancel the appointment, you must log back on to the e-Office appointments system.When you log in, the appointments already assigned to you will be displayed with the corresponding option to modify or cancel them.