Supplier FAQs
Skip information indexConsultation of invoices
From the option "Management of supplier payment acceptances" suppliers can view a list of all the invoices that the various EE. LL have incorporated into the system. , as well as access the details of each one.
The query application allows you to filter searches. We recommend using the " Clear" option before performing the first search, to avoid retaining unwanted filtering from previous searches.
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To access "Invoice Detail" click on the " Invoice ID" field.
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It is possible to configure which columns (what information) are displayed in the search results from the " Show/hide columns" options.
In addition, there is the possibility of exporting the invoices that meet the search conditions in a file CSV (which includes all the information of said invoices) from " Download Invoices" .
To access the invoice details, enter the invoice query, establish the search criteria, press "Search" and click on the " Invoice Id" field of each of the results of the search.
First, the provider must ensure that search filters are not making it difficult to locate. Within the invoice query, it is recommended to first use the "Clear" button and then perform the search.
In any case, suppliers that do not appear in the certified list cannot be included in this collection procedure, maintaining their rights against the local entity.
To obtain the accreditation document, access the invoice consultation option. When accessing the details of any of them, the option "Download documentation for the Supplier" appears at the top.
When you click on "Download verification procedure for the Supplier", a document is downloaded PDF verifiable using a Secure Verification Code that contains the details of the movement carried out (acceptance of the invoice or cancellation of a prior acceptance).
From the link "Download all Invoices" located in the top menu of the invoice consultation section.
Yes, by choosing the corresponding option in the " Invoice Type" drop-down menu within the invoice consultation window.
The invoice status is the internal value, relative to the processing of the invoice. It includes the possible values that an invoice can take during its processing process. It is independent of the invoice status. The possible statuses of an invoice are:
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Activates . Initially, all invoices that are added to the platform are in this state. In order to carry out any management or processing, an invoice must be in the "Active" status. Only invoices that are active can be sent to ICO .
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Overridden . Local entities can put an invoice in this status for the reasons they consider appropriate: wrong invoice, duplicate invoice, etc. From this status, an invoice cannot be sent to ICO .
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Canceled already paid . It is a particular case of the "Cancelled" status, but in which the exact reason why the invoice was canceled is known.
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Sent ICO . All invoices that are sent to ICO are in the status "Sent ICO ". Only invoices that are active and for which the supplier has clearly accepted payment of the invoice can go to the "Sent ICO" status.
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Rejected ICO . Invoices sent to ICO may be rejected by this body for different reasons. And they will go to the status "Rejected ICO" .
The status of the invoice reflects the supplier's position on said invoice, indicating whether the invoice is pending acceptance by the supplier or whether it has expressed its acceptance.
The values that the situation may take are:
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Pending acceptance . Situation in which the invoice is found when it has been incorporated into the system or when the supplier has determined the manifest acceptance of the invoice and in a subsequent step decides to cancel said acceptance.
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Manifested acceptance. Starting from the previous situation, the supplier can accept an invoice, through the platform's invoice acceptance functionality.