Possible responses on NRC cancellation

The applicant is not a corporate collaborator

The application for cancellation of NRC must be made in your own name or as a corporate collaborator.The message "The applicant is not a corporate collaborator" appears when the NIF of the certificate used to access does not match the one indicated in the box "NIF of the holder" (when accessing in the applicant's own name) or when the selected certificate is not a corporate collaborator.

If you have several electronic certificates installed in your browser, check that you have accessed the procedure with the correct certificate.

To select another certificate in Windows with Internet Explorer, close the browser session and access the procedure again.

To select another certificate with Mozilla Firefox on any operating system, close the browser session and access the procedure again.On Mac you have the option "Exit Firefox".

To select another certificate on Macintosh with Google Chrome or Safari, which use Mac keychains as a certificate store, the identity preferences that are created each time a certificate is chosen must be removed.It is therefore recommended to use Mozilla Firefox on Mac.

If you have generated the NRC in the name of a third party, and you do not have the certificate of that individual or of a social collaborator to file the tax return, it will be necessary to file a request for "Refund of undue income" and request a new NRC for the payment and filing of the tax return.