Information and steps to obtain an electronic certificate
Skip information indexObtaining an electronic certificate using a mobile device
The process of obtaining the Citizen Software Type Certificate is divided into four steps, namely:
- Download the APP from your device's store.
- Request your Certificate through the APP.
- Prove your identity , select one of the following options:
- Identity accreditation with Video Identification. Once the previous phase is completed and you are in possession of your Application Code, you will be able to start the video identification process. In a maximum of 2 business days, your video identification will be processed and you will receive a notification email approving or rejecting it.
This video identification service has an economical cost that you can consult on the FNMT website. The certificate has no cost. Remember that, if you are going to use your natural person certificate to obtain a Representation certificate online, you must choose the in-person accreditation option.
-
In-person accreditation at an Identity Accreditation Office. Once the previous phase is completed and you are in possession of your Application Code, to continue with the process you must prove your identity at one of our Identity Accreditation Offices. An appointment is required at the AEAT offices.
-
Accreditation with the current electronic DNI. If you have your DNIe with valid certificates and know your PIN, you can obtain your Citizen Certificate without having to go to a Registry Office to prove your identity.
- Identity accreditation with Video Identification. Once the previous phase is completed and you are in possession of your Application Code, you will be able to start the video identification process. In a maximum of 2 business days, your video identification will be processed and you will receive a notification email approving or rejecting it.
- Download your Certificate through the APP.
If you already have a natural person certificate from the FNMT and you request another certificate through the mobile app, the previous one will be automatically revoked, since you can only have a single natural person certificate per citizen, it can be installed on either a PC as on a mobile device using the backup.
The service for obtaining identification through video with the Mobile APP is currently only available for Current DNI , other documents will be allowed in the future.