4.3. Promotion of services provided electronically

As has been the case for the last few years, throughout 2015 notable advances have been made in the area of electronic administration to make citizens' ability to deal electronically with the Tax Agency in a faster, more efficient and user-friendly manner.

All these advances have allowed the Tax Agency to continue increasing the level of service and users' satisfaction. This is demonstrated by the independent surveys that have been performed by the Institute of Fiscal Studies through its fiscal Barometer - those on the Quality of the public services of the Agency of Evaluation and Quality of Services (AEVAL) or reports of comparative data on tax administrations of the OCDE.

1. 4.3.1. Identification, authentication and signature. Cl@ve PIN
2. 4.3.2. General Electronic Register
3. 4.3.3. Online filing of tax returns
4. 4.3.4. Electronic notifications
5. 4.3.5. Other measures for promotion of the Electronic Administration
6. 4.3.6. Measures to simplify users' use of technology
7. 4.3.7. Social networks: YouTube