Cl@ve APP on Android

Help

In the APP Cl@ve you have several sections that will help you with information on the use and ways to contact the APP support.

• Assistance and support

  From this section, entering "App support or incident form"You can contact the APP support to ask a question or report an issue." At the end of the form you have the option to attach a file to document your incident by providing a screenshot or recording of the screen.

  Furthermore, from "Telephone for technical support"It connects you to the website of the AEAT where we show you the information phone numbers available for questions or computer issues.

  

• Information

  In this section you can access help tutorials on downloading and installing, activating the device, or how the app works in "Help about the app"

  From "Meet Cl@ve"You access the general portal of Cl@ve.

  You also have access to the "Videos of Cl@ve"which are published on the Tax Agency's YouTube channel."

• Rate the app

  The "Rate the APP" option links to the Play Store app market where you can rate the APP and write a review.