Debt deferral and installment payments

How to answer bank account information requests

The form can only be submitted once online. If you try to reply again, you will receive a message indicating that it has already been submitted and that to make any changes, the taxpayer must contact the corresponding collection unit.

It is possible to answer these requests with a certificate/ electronic DNI , Cl@ve or without a certificate.

The specific form will be enabled when the requirement has been issued.

Access with certificate/ electronic DNI or Cl@ve

Only the NIF of the person obliged to pay will be necessary. By clicking "Continue" all the deferral requests from the party liable for payment that are in a position where the form can be submitted online will be displayed; However, if the "Certificate Number" field is completed, the request corresponding to the indicated requirement will appear.

Access without certificate

The following must be completed:

1. NIF of the person obliged to pay.

2. Requirement Number: The number that appears with such reference must be entered in the "Document Identification" section of the request.

3. Certificate number: The digits that appear with this reference must be entered in the upper right margin of the requirement (below the barcode).

If you have any questions, please find brief information in the question mark next to each field.

Applications for deferrals that are eligible for online submission are those in which the following conditions apply simultaneously:

• They are in the "Requirement notified" status.

• The requirement was issued from July 5, 2013, inclusive, onwards.

If the data entered corresponds to a request that is not in these situations, the following notice will appear: "The required information and documentation cannot be submitted through this option, please contact the appropriate collection unit if you require additional information."

Once all fields have been completed, by clicking "Continue" the screen will appear to enter the relevant information and attach the requested documentation.

Completion and submission

In the "Request details" section there is a "Reason for request" link that allows you to view the part of the data request annex that contains the list of information/documentation that must be provided.

Once the bank account details have been completed, click on "Add file" to attach the requested documentation. The "Help" link indicates the list of extensions allowed for submitting files online for this procedure and the maximum size allowed for each of the files.

Please note that you must attach at least one file.

After this, you must press the "Submit" button.

If everything is correct, it is recommended to check the completed data and view in PDF format the information contained in the form to be sent. It is mandatory to press the "View PDF " button to continue with the presentation since the "Send" or "Sign and send" option is only activated once the Annex has been viewed.

Once the document has been viewed, you can "Go Back" to the previous screen (when it is necessary to modify some data before sending) or "Send/Sign and Send" depending on the type of access.

Finally, you must select "Agree" and "Sign and Send".

Once it is sent or signed and sent (depending on whether it is accessed without a certificate or with a certificate/ DNIe , Cl@ve ) a screen will appear with a notice informing that the form has been submitted, with a secure verification code ( CSV ) justifying the submission. Additionally, if you wish to print document PDF you can do so by clicking the link provided in the notice or by clicking on "View Request Response" at the top.

It is also possible to view and print the proof of the response later in the options offered by "Pay, defer and respond to debts".