Cl@ve APP on iOS

Help

In the APP Cl@ve you have several sections that will help you with information on the use and ways to contact the APP support.

• What should I do if I am offered the opportunity to identify with Cl@ve Mobile Cl@ve on a website or app that is not from a public administration?

  Tapping the app links to the frequently asked questions section. Cl@ve where guidelines are offered that are recommended to consult.

• Assistance and support

  From this section, entering "Form" either "App support or incident form"You can contact the APP support to ask a question or report an issue." At the end of the form you have the option to attach a file to document your incident by providing a screenshot or recording of the screen.

  In "Phone" either "Telephone for technical support"It connects you to the website of the AEAT where we show you the information phone numbers available for questions or computer issues.

  

• Information

  In this section you can access help tutorials on downloading and installing, and the virtual assistant of Cl@ve, the frequently asked questions, in "Get to know Cl@ve"You access the general portal of Cl@ve and in the "Help videos"You access the Tax Agency's YouTube channel where you can view the published videos."

  

• Rate the app

  The "Rate the APP" option links to the app market where you can rate the APP and write a review.