Errors related to the use of electronic DNI
Skip information indexBrowser compatibility with electronic DNI
The DNIe (in any of its versions) is not compatible with:
- Firefox, for procedures that use Java when signing in any operating system.
- Double signature in procedures that use Java in any browser or operating system.
In these cases you can obtain the FNMT certificate using your DNIe or register with Cl@ve PIN if the procedure you need to do supports this identification system.
The DNIe 3.0 is not considered compatible in environments:
- Windows XP or Windows Vista: indicated in the DNIe 3.0 reference guide published on dnielectronico.es
- MacOSX versions prior to Yosemite: indicated by soporte.sacdni@policia.es