Errors related to the use of electronic ID
Skip information indexConnection error with electronic DNI in Linux
This is an identification error usually caused because the electronic DNI is not correctly installed or the browser does not recognize it.
Restart the open browser session to check that the electronic certificate is selected correctly. If it is DNI electronic, you must select the "signature" certificate and not the "authentication" certificate.
In addition, the electronic signature of the DNIe must be valid (it expires 60 months after its issuance). To proceed with the renewal you must go in person to an Issuing Office.
You can verify the certificate of the electronic DNI in any of the two services offered by the General Directorate of Police, @FIRMA -
If the check is not correct, go to the "Download Area" on the DNI electronic page.
Download the drivers for the operating system used. Click on the software that corresponds to the version of the same (depending on whether it is 32 or 64 bits). Install the downloaded executable following the instructions provided on the website.
Restart your computer and try the procedure again.
If the error persists, consult the help "Technical checks for the operation of the DNIe ", depending on the browser and operating system to ensure correct operation of the DNI electronic.