Message Loading environment or Processing when carrying out a procedure
Skip information indexLoading environment or Processing message in Mac OS
If when accessing or signing an electronic procedure the message "Loading environment..." or "Processing" does not disappear, check the different aspects to which this error is related:
Access with a version of Mozilla Firefox prior to 52
Safari (since version 12), Google Chrome, and Mozilla Firefox (version 52 and later) have limited their support for the technology required for Java applets (NPAPI). Therefore, if you want to carry out a procedure that requires Java, the browser you must use on Mac is Mozilla Firefox prior to version 52 . Also, note that installing Java 8 on Mac requires OS X version 10.7.3 or higher .
You can expand this information by visiting the Java website.
Check if Java is correctly installed on your computer
Make sure the latest version of Java is installed on your computer. This check can be done from the Java page itself.
The link "Checking the Java Virtual Machine", Mac OS X option details the steps to follow on Mac OS X systems.
Restart your computer to ensure the changes are saved.
If the problem persists, check your Java settings in System Preferences.
Check Java in "System Preferences"
Access the Java Control Panel from "System Preferences", "Java".
Click the "Security" tab and verify that the "Enable Java content in the browser" option is enabled and that the security level is the minimum recommended. Next, press the "Restore Security Data Requests" button so that when you access the procedure again, the system will ask for permissions to run the Java applets again.
In the "General" tab, press the "Settings" button. Next, under "Delete files" check the 3 options that appear in the pop-up window.