Specific error messages
Skip information indexError initializing Mozilla Firefox Unified NSS store on Mac
For Mac operating systems 10.7.5 or higher with Mozilla Firefox, you can review the following help to try to resolve the error:
- Firefox must be installed to the default path for your system, Macintosh HD/Applications/Firefox.app.
- From "Firefox", in the upper left corner, select "Exit Firefox." There should be no windows open in the Mac OS X dock.
- In "Finder", "Applications", "Firefox.app" right-click and select "Show package contents". Go to the "Contents", "MacOS" directory and copy the "libsoftokn3.dylib" file.
- Press "Back" in the window to go back to the "Contents" directory and enter "Resources." Paste the file "libsoftokn3.dylib" into "Resources". It is very important to check that the file is located correctly.
- This error may also appear if the master password is entered incorrectly.