How to resolve doubts or errors related to Cl@ve
Skip information indexErrors detected: [64] Nonexistent 'QAA' parameter
It is usually a temporary error. We recommend that you delete your browser's temporary files or access the website using another browser.
We provide instructions for clearing temporary files and cache in these browsers:
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Microsoft Edge: In the browser toolbar, click on the three horizontal dots to enter "Settings". Next, select "Privacy, search, and services" and under "Clear browsing data" click "Choose what to clear", in the "Time range" drop-down select "Always" and check only the "Cookies and other site data" and "Cached images and files" options. Finally, press "Delete Now".
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Google Chrome: In the browser toolbar, click on the three horizontal dots to enter "Settings". Then, under the "Clear browsing data" option, click "Choose what to clear." Check the boxes for "Browsing history", "Cookies and saved website data" and "Cached data and files". Finally, press "Delete".
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Mozilla Firefox: If you have the menu bar enabled, select "History", "Clear recent history". If you do not have the menu bar activated, select the icon with three horizontal lines located in the upper right corner, "History", "Clear recent history".
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Safari: Go to "Safari", "Preferences", "Privacy" and select "Remove all website data" (or "Clear all website data" depending on Safari version). Check "Delete Now" and wait for the process to complete.
After clearing temporary files, restart the browser to ensure that the error does not recur due to being stored in memory.
Next, access the procedure you wish to carry out. Enter DNI or NIE and then the verification data.