How to resolve doubts or errors related to Cl@ve
Skip information indexErrors detected: [64] Nonexistent 'QAA' parameter
This is usually a temporary error. We recommend that you delete temporary files from your browser or access the website with another browser.
We provide instructions for clearing temporary files and cache in these browsers:
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Microsoft Edge: In the browser toolbar, click on the three horizontal dots to enter "Settings". Next, select "Privacy, search and services" and in the "Delete browsing data" option click on "Choose what to delete", in the "Time interval" drop-down select "Always" and check only the options "Cookies and other site data" and "Cached files and images." Finally, press "Delete now".
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Google Chrome: In the browser toolbar, click on the three horizontal dots to enter "Settings". Next, under the “Clear browsing data” option, click “Choose what to clear.” Check the “Browsing history,” “Cookies and saved website data,” and “Cached data and files” boxes. Finally, press "Delete".
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Mozilla Firefox: If you have the menu bar activated, select "History", "Clear recent history". If you do not have the menu bar activated, select the icon with the three horizontal stripes located in the upper right corner, "History", "Clear recent history".
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Safari: Go to "Safari", "Preferences", "Privacy" and select "Delete all website data" (or "Delete all website data" depending on the version of Safari). Check "Delete now" and wait for the process to complete.
After deleting temporary files, restart the browser to make sure the error is not repeated because it is stored in memory.
Next, access the procedure you wish to carry out. Enter the DNI or NIE and then the contrast information.