How to resolve doubts or errors related to Cl@ve
Skip information indexHow to register in Cl@ve after resigning or disqualifying yourself by registering with your mobile phone
If at any time you resigned from the Cl@ve service, but wish to register again, registration must be in person or with a certificate or electronic DNI from the Electronic headquarters of AEAT or from the APP Cl@ve .
If you access "Register in Cl@ve " you will get the corresponding error, since after the resignation registration by video call or by invitation letter is not possible."
Users without a phone
If you have registered at Cl@ve but cannot obtain an authentication request because another user has used the same mobile phone number to register, a new invitation letter with will be automatically generated CSV ##2##that will arrive at your tax address so you can register your phone.
You can also access "Modify the phone number associated with Cl@ve by Video Call" to indicate the mobile phone number again.
Remember that registration in Cl@ve allows only one mobile phone number per user. In this case, access to system Cl@ve is automatically disabled for the previous associated user.