How to resolve doubts or errors related to Cl@ve

00000023 Error GNRI100R 00023 GNRC192R. P.O. Box Compulsory

If when registering in Cl@ve using the Secure Verification Code ( CSV ) you get the error "00000023...Aptdo. "Required mailing", which occurs when, at the address you have established for notification purposes, there is a post office box that has no content. This information is required for registration in Cl@ve .

Therefore, you must go to your Administration or Delegation to update your data. We recommend that you make an appointment before going to your Administration.

Once this information has been corrected at the offices, you can register on our website with CSV .